How long will it take to get what I ordered? : Items that we have in stock will be shipped the next business day. Items that we have to order from the manufacturer will take a little longer but most of the time, you will have your order in 7-10 days. We ship the vast majority of our orders via USPS Priority in order to get your order to you as quickly as possible.
Is it safe to order through your online store? : Our online store is currently secured by GeoTrust who is the world's second largest digital certificate provider. More than 100,000 businesses in over 150 countries trust GeoTrust to secure online transactions and conduct business over the internet.
I know that my credit card is good. Why did it come back declined? : The most common reason we see for this is because the customer didn't enter the actual billing address that your credit card company has on file for your card. This is a security feature a lot of credit card companies use to protect you from fraudulent charges. Please double check the billing address on your credit card statement and make sure to enter that for the billing address when ordering.
Where do you ship to? : At this time, we only ship within the United States.
What will be done with my contact information after the order? : Double D Cycles strongly believes in personal privacy and individual's liberties. All information you submit to us will be held strictly confidential and will not be given, shared or sold to anyone. Period!
Who do I contact with a question or concern about my order? : All contact information for our company is on our Contact Page. Please feel free to use whatever method of contacting us that you are comfortable with.